Privacy Policy
Privacy Policy
Introduction
Information We Collect
We may collect and handle the following types of information:
This includes details you voluntarily provide to us, such as your name, email address, phone number, and any other information submitted through enquiry forms, emails, or other communication channels.
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device details, and browsing activity. This information is gathered through cookies and similar technologies.
How We Use Your Information
We use the information we collect for purposes that include:
- Operating, maintaining, and improving our website and services
- Personalising content and enhancing user experience
- Responding to enquiries and communicating service-related updates
- Managing payments and transactions
- Meeting legal and regulatory requirements and preventing misuse or fraud
Sharing of Information
We do not sell, rent, or trade your personal information. However, your information may be shared in limited circumstances with:
Service Providers
Trusted third parties who assist us with website operations, payment processing, or customer support, under strict confidentiality obligations.
Legal or Regulatory Bodies
Where required by law, or where necessary to protect our rights, property, or safety.
Cookies and Tracking
Our website uses cookies and similar tracking tools to improve functionality and understand user behaviour. You can manage or disable cookies through your browser settings, though this may affect certain features of the website.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of online transmission or storage is completely secure, and absolute security cannot be guaranteed.
Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access, update, or request deletion of your personal information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications at any time
Requests related to your data rights can be made by contacting us directly.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites, and we encourage you to review their privacy policies separately.